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Carve Out Process

This guide will explain how to process and create carve out orders.

Alert Menu Carve Out Process

When a Carve Out alert appears, go to the Alerts menu, click the Carve Out Auth button, then click Add.

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The Carve Out will now display in the Authorizations tile.

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How to Locate the Order

  • Navigate to Admissions

  • Select your patient from the Patient list

  • Select Orders (pill bottle icon next to patient’s name)

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  • Locate the correct order

  • Search for the medication name by clicking on the ellipsis of the Order Description column and select Filter

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  • Enter medication name in blank field and select the Filter button at bottom

Editing the Order to Allow for the Carve Out

  • Select the Services tab, then select Edit

  • Change the Carve-Out Auth drop down to display Yes

  • Select C.O. Auth Req then confirm OK on the pop-up window

    • This automatically creates an authorization place-holder on the Authorizations tile. If you forget to do this step, you can manually create the Carve-Out Authorization in the Authorizations tile.

  • Close the Orders pop-up window

  • Refresh the Authorizations tile (click twice on the gray triangle)

    • The pending Carve-Out authorization will show as a C

  • Contact the payer to request the carve-out (follow your company’s procedure for this step)

Adding a Payer Response to the Carve Out

  • When payer responds:

    • Add the remaining details of the authorization

    • If approved, add the Authorization Number, Number of Days, any additional comments, change Status to Approved, select the appropriate payer from the Select IVF drop down. Save your input.

    • If denied, do NOT enter an Authorization Number, add comments if applicable. Adjust the Status to Rejected, and select the appropriate payer from the Select IVF drop down. Save your input.

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Carve Out Reports

  • Navigate to Reports, select Carve Outs

  • Change the filters to the appropriate selection

  • Refresh to view the report

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